FAQ

Temp Pal® is a BLE (bluetooth low energy) product, and it has very low radiation with emitting only 1/160000 electromagnetic wave of usual cell phone radiation. So please do not worry about the impact of radiation on children.

Temp Pal® ensures a better, more convenient and more accurate temperature care than traditional thermometers.

For child care, Temp Pal® brings peace of mind to parents with remote monitoring.

For moms-to-be, Temp Pal® frees you from early morning basal body temperature measurements.

Traditional thermometer can only measures single, instant temperature moment manually. Temp Pal® brings a much better solution for temperature care. See the differences in features below:

thermometer comparison chart

Most people may have heard that the “normal” body temperature is 98.6°F (37°C). This number is only an average. Your body temperature may be slightly higher or lower. A number of factors can influence your body temperature, including your age, gender, time of day, and activity level.
Here are references for normal body temperature ranges and symptoms of a fever:
average body temperature

Note that Temp Pal® measures armpit temperature that is approximate +- 0.05°C to the core body temperature.
* Table References:
- Extracted from Massachusetts Department of Public Health “Fever and the Flu” Fall 2007
- https://www.medicalnewstoday.com/articles/323819.php

Temp Pal® uses eco-friendly, rechargeable lithium-ion battery. Full charge only takes 2-hours. The device typically lasts 36 hours on a full charge. To increase longevity of the battery, we suggest you always charge up Temp Pal™ in its exclusive oval-shaped charger after use.

Temp Pal® is sweat-proof and water-resistant. While we have passed IP 34 water-proof certification, Temp Pal® is still a electronic device, so we would suggest users to store Temp Pal™ in dry places, and avoid splashing liquid on Temp Pal®.

Please refer to the table below:

Model Name Temp Pal® Premium
Model Number STP-MB01-1;
Measurement Range 89.6 - 107.6 °F (32 - 42 °C)
Display Resolution 0.01 °F (0.01 °C)
Accuracy ± 0.09 °F(± 0.05 °C) under measurement range of Temp Pal®
± 0.18 °F(± 0.1 °C) over the measurement range of Temp Pal®
verified by EN 12470-4 Clinical Thermometer Standard
Measurement Location Armpit
Compatible Devices Smartphone, Tablet with Bluetooth® version 4.0 running Apple® operating system iOS 7.1 or later or Android™ operating system 4.3 or later
Communication Range Up to 15 feet(up to 5 meters) when applied to the armpit
Response Time Temperature sensing every 10s (or 30s, 60s depending on selected mode) Once applied to the armpit, Temp Pal® require up to 10 minutes to reach stable reading
Power On/Off
Pairing
Battery Level Check
Thin film button
Power Source Rechargeable battery
Operating Time Up to 36 hours
Charging Time Up to 2.5 hours
Battery Level Indication LED and APP
Status Indication Dual Color LED
Temp Pal® Dimension Length: 28 mm, Width: 26 mm, Thickness: 3.5 mm
Temp Pal® Weight 3 g
Anti-Allergy Contact 3M Double Sided Medical Adhesive
SUS316 stainless steel medical grade
Water and Dust Resistance IP 34, Protected from water spray from any direction.
Safety Requirement Non-explosive
Non-flammable
Non-heating
Reference to standards CE medical device certified
GMP
EN 12470-4
IEC 60601-1
IEC 60601-1-2
Bluetooth version 4.0
Radio Regulations Conform to CE - R&TTE, FCC Part 15, SRRC, NCC LP0002 regulatory
Operating Temperature / Humidity 41 - 113 °F (5 - 45 °C) / 15 % to 95 % RH (non-condensing)
Storage Temperature / Humidity -4 - 133°F (-20 - 50 °C) / 15 % to 95 % RH (non-condensing)

For better bluetooth coverage, held your mobile device in upright and move to a higher position off the ground.

better bluetooth coverage

To support the account for a real user using Temp Pal® smart thermometer patch.

1. To be sure your mobile device will not go on to sleep mode.
Go to Settings > Display and Brightness > Auto-lock choose Never.

2. Use a spare smart device (smart phone or ipad) as monitoring station and share the monitoring information for multiple caretakers through the cloud function. (look up Q8 how to use cloud function and Q10 how to share authorization and cloud monitoring data )

You love Temp Pal®, but there’s “just this one” feature missing? You have a question want to ask?
Whatever it is, drop us a line - support@iweecare.com
We will get back to you as soon as possible.